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The CrunchCup has separate chambers for the cereal and milk. Each has their own separate hole in the lid from which they are easily dispensed. The cereal and milk don't meet until they hit your mouth, making soggy cereal a thing of the past.

The CrunchCup® holds just under 2 servings of cereal (approximately 1.6 cups / 364ml of cereal). The outer chamber can hold up to 12 oz of liquid, allowing you to adjust the amount of milk depending on your preference.

This can be done two different ways. One is to put your finger over the tiny breather hold on the lid. The second is to partially cover the milk spout with your lower lip as the milk is coming out. This will ensure you get the right ratio of cereal to milk every time.

Yes, we recommend washing The CrunchCup on the top rack of your dishwasher. The cup is also shatter resistant, and has been tested by two different third-party labs for safety.

You are able to cancel your order with no penalty - however, you must cancel your order before it ships! If the item has already been shipped, we unfortunately cannot cancel your order. If you'd still like to return your order once it's received, please use our easy return system to send back your order for a full refund.

If you have misspelled or auto-filled in an old or incorrect address during checkout, simply reply to your order email confirmation and kindly notify us by supplying the correct shipping address. If the provided address is incorrect, we can manually change the address to the correct one you provide within 1 hour after your order has been placed.

We reserve the right to refuse returns and refunds if your corrected information is not provided within hour of placing your order.

Please double and triple check your shipping information prior to completing your purchase.

We try our best to ship out all orders as fast as we can. Please expect your order to ship within 1-2 business days after your order has been confirmed. You will receive an email notification with your tracking number once your order has been shipped. If you do not receive a tracking number after 7 business days, please contact us at support@thecrunchcup.com with your order number so we can investigate further.

We offer a 100% money-back guarantee if the item is damaged or defected. We give you 30-days to ship it back and will cover shipping expenses for any damaged or defected item.

We only replace items if they are defective or damaged. Replacement parts are subject to warranty check. To register your product(s) for our 2-year product warranty please fill out this form.

If you need to exchange it for the same item, please view our return and exchange policy to process your exchange.

Oh no! We want you to get your package as soon as possible, but before you're made to wait for a new shipment, we also want to make sure that the parcel isn't hiding nearby.

First, please check to see if your order was left with a neighbor, roommate, or another relative that may have accepted the package for you. Postal carriers occasionally leave items in unusual locations to prevent them from being stolen, so it might be helpful to give your entryway or porch a quick once-over as well.

If you still can't find the package, please double-check the shipping address on your order confirmation to ensure that the order was shipped to the correct address.

Finally, sometimes shipping carriers will also occasionally mark items as delivered a few days in advance.

We kindly request that customers wait for up to 10 additional business days from the date of delivery to see if the package shows up.

If it does not, please reach out to support@thecrunchcup.com with your order number and we would be happy to arrange a replacement or refund.

Before every use, we advise that you double-check the following components to ensure that your CrunchCup is functioning optimally:
1) Inner Cup and Colored Lid: Ensure that the inner cereal cup is completely 'twisted' into the top colored lid. All the inner grooves should align so that there are no gaps between the two parts. Also, make sure that the lid is fully tightened to the inner cup before every use.
2) Outer Cup: To reduce the possibility of milk leaks, always remember to check that the outer milk cup is completely tightened around the colored lid. We recommend ensuring that the silicon ring inside the grooves of the colored lid is aligned and hasn't shifted or moved from the uppermost ridge of the cup. This can occur during transit when you first receive your cup, and after you wash your cup or place it on the top rack of your dishwasher.

We accept returns of unopened and unused products for a full refund for your purchase.

Unfortunately, we cannot accept returns for any open or used cups due to health and safety restrictions. If any of the original packaging has been opened and/or used, we, cannot accept a return or offer a full refund at this time.

Please Note: If your package is on the way, you must wait for it to arrive and return it before receiving a full refund. If you opened and/ or used your product, we do not offer refunds sorry!

Please visit our Return Page to review our return policy and process your return order.

The CrunchCup is not dual-insulated, however, we are considering it for future product development.

The CrunchCup is made out of a durable, high-grade, BPA-free, plastic. It looks like glass, is dent-proof and shatter resistant. It is also approved by the FDA and LFGB institutions for food safety.

We have done extensive testing and we don't recommend attempting to use the product with Frosted Mini Wheats or Weetabix.

The CrunchCup does not have a cap that fully seals it, so the contents may spill out from the top of the tumbler if it is laying on it's side. If you'd like to cover the top area, we suggest

At thecrunchcup.com, we are committed to providing our customers with the highest quality products and customer service. If you are not completely satisfied with your purchase, we will be happy to assist you with a return or exchange.

To be eligible for a refund, the following conditions must be met:

1. Products must be returned within 30 days of purchase.
2. Products must be in their original packaging, unopened, and in the same condition as when they were received. We will ask for a photograph of the item(s) you'd like to return to confirm this.
3. A receipt or proof of purchase must be provided.

*CLEARANCE and FINAL Sale items are excluded as these items are not eligible for returns or exchanges.

Refunds go back to your original payment method (excluding any handling fees on all returns/refunds). We'll do our best to get your refund processed as soon as possible; we'll send you an email when this occurs.

Please allow up to 14 business days for your financial institution to post funds back to your account.

To initiate a return or exchange, please follow the steps below:

1. Visit our returns portal.
2. In the Email field, enter your email address, and then click Continue.
3. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
4. Go back to the online store, and then enter a six-digit verification code.
5. Choose if you would like an exchange or refund.
6. Choose the reason you are returning or exchanging product(s). If your order has more than one item, then select the items that you want to return.
7. Add a note for the store with additional details if needed.
8. Click Request Return.

If your return request is approved and requires shipping, you will receive an email with return instructions and a return shipping label. After the product is returned and inspected by our team, you receive a refund.

Please return your items within 30 days of your ship date for a refund or exchange.

Please note: The flat rate for returns is $5.00 USD - this total will be deducted from your refund total.

It’s a flat rate of $7.00 USD for return delivery if you choose a refund. This amount will be deducted from your refund total.

Please note: We do NOT refund the original shipping charge.

If you paid with a Credit Card or PayPal, the full amount of the returned items (minus the return shipping cost) will be refunded to your original account. If you paid with a Gift Card, your refund will be issued back to that gift card.

You’ll be issued a pre-paid return shipping label. Print the label, stick the label to the outside of your parcel, place your return items and returns card from your original order inside, and send the parcel back to us.

Once the returned product has been received and inspected, we will process a refund to your original payment method. Refunds are typically processed within 7-10 business days. If a refund is not received within this time frame, please contact our customer service team.

If you receive a product in a color or style other than what you originally purchased, or you have a product that is defective or damaged, we will exchange it for a new one at no additional cost to you. To initiate an exchange, please contact our customer service team at support@thecrunchcup.com. When reaching out please include your order number, a description, and a picture of the issue for us to better assist you.

If needed, you'll receive a prepaid return label to return the incorrect item. In all cases, the replacement will be sent to you right away.

This option will only be available if we have enough stock on hand of the preferred color/style – if stock is running low or it’s already sold out, you will have the option to select a different style/ color or receive a refund for your purchase.

The CrunchCup comes with a two-year manufacturer warranty that covers defects in materials and workmanship. If your product fails due to a manufacturing defect within the warranty period, we’ll send you a replacement part absolutely FREE within the first 24 months of purchase. To initiate a warranty claim, please contact our customer service team at support@thecrunchcup.com.

When reaching out please include your order number, a description, and a picture of the issue for us to better assist you.

We reserve the right to adjust returns if the original item(s) arrives in a condition that does not meet our returns policy.

This return policy is subject to change without notice. By making a purchase from thecrunchcup.com, you agree to the terms and conditions of this return policy.

Contact our Customer Happiness Team who can assist with any of your queries at support@thecrunchcup.com

Or hit the LIVE CHAT button on the bottom left-hand corner of the website.

Most shipments will be processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped. Shipping times typically take 4-6 business days with our standard shipping option or 2-3 business days with our expedited shipping option.

We are noticing a lot of carriers failing to add tracking updates to packages until delivery, please be patient as shipping becomes very congested during this time of the year.

Please refer to the shipping rates and delivery times listed below.

We do our best to provide you with accurate shipping and delivery times, but please note that these times are estimates only. Shipping and delivery estimates are not a guarantee and many factors outside of our control may delay your delivery.*

*Not a guarantee, unless otherwise noted. The actual delivery date may vary depending on origin, destination, Post Office acceptance date and time, and other conditions, including market or customs delays. Some restrictions apply.

We offer flat-rate shipping for delivery to most countries. Shipping rates and delivery times will vary depending on the shipping option selected at checkout.

Shipping times typically take 4-6 business days with our standard shipping option or 2-3 business days with our expedited shipping option. Please refer to the shipping rates and delivery times listed below.

We offer international worldwide shipping. Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Crunch Tech Inc. is not responsible for these charges if they are applied and are your responsibility as the customer.

We offer free standard shipping on qualifying orders to the United States, Canada, Australia, and the United Kingdom when your order meets the minimum purchase requirement for your region. Free shipping is automatically applied at checkout when eligible.

Shipping rate thresholds are estimated based on the number of items in your shipment.

We do our best to provide you with accurate shipping rates, processing times, and delivery times, but please note that these times are estimates only. Delivery estimates are not a guarantee and many factors outside of our control may delay your delivery.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within the estimated delivery date (this can be found on your shipping confirmation email and order tracking email), please contact us at support@thecrunchcup.com with your name and order number, and we will look into it for you.

Oh no! We want you to get your package as soon as possible, but before you're made to wait for a new shipment, we also want to make sure that the parcel isn't hiding nearby.

First, please check to see if your order was left with a neighbor, roommate, or another relative that may have accepted the package for you. Postal carriers occasionally leave items in unusual locations to prevent them from being stolen, so it might be helpful to give your entryway or porch a quick once-over as well.

If you still can't find the package, please double-check the shipping address on your order confirmation to ensure that the order was shipped to the correct address.

Finally, sometimes shipping carriers will also occasionally mark items as delivered a few days in advance.

We kindly request that customers wait for up to 10 additional business days from the date of delivery to see if the package shows up.

If it does not, please reach out to support@thecrunchcup.com with your order number and we would be happy to arrange a replacement or refund.

Due to the nature of our products, we do not accept exchanges or returns of any product that has been used. Please be mindful of our return policy when placing your order.

We will accept returns up to 30 days after delivery if the item is unused and in its original condition for a refund of the order amount minus the shipping costs for the return. Please review our Return Policy here.

If a product arrives broken, damaged, or missing from your order:

• Missing/ Incorrect Product: Please photograph the products that you received along with a photo of your order receipt or packing slip and email us at support@thecrunchcup.com within 48 hours of order delivery.
• Broken or Damaged Product: Please photograph the broken or damaged products that you received and email us within 48 hours of order delivery to support@thecrunchcup.com.

We address these issues on a case-by-case basis but will try our best to work toward a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at support@thecrunchcup.com.

At thecrunchcup.com, we are committed to providing our customers with the highest quality products and customer service. If you are not completely satisfied with your purchase, we will be happy to assist you with a return or exchange.

To be eligible for a refund, the following conditions must be met:

1. Products must be returned within 30 days of purchase.
2. Products must be in their original packaging, unopened, and in the same condition as when they were received. We will ask for a photograph of the item(s) you'd like to return to confirm this.
3. A receipt or proof of purchase must be provided.

*CLEARANCE and FINAL Sale items are excluded as these items are not eligible for returns or exchanges.

Refunds go back to your original payment method (excluding any handling fees on all returns/refunds). We'll do our best to get your refund processed as soon as possible; we'll send you an email when this occurs.

Please allow up to 14 business days for your financial institution to post funds back to your account.

To initiate a return or exchange, please follow the steps below:

1. Visit our returns portal.
2. In the Email field, enter your email address, and then click Continue.
3. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
4. Go back to the online store, and then enter a six-digit verification code.
5. Choose if you would like an exchange or refund.
6. Choose the reason you are returning or exchanging product(s). If your order has more than one item, then select the items that you want to return.
7. Add a note for the store with additional details if needed.
8. Click Request Return.

If your return request is approved and requires shipping, you will receive an email with return instructions and a return shipping label. After the product is returned and inspected by our team, you receive a refund.

Please return your items within 30 days of your ship date for a refund or exchange.

Please note: The flat rate for returns is $6.00 USD - this total will be deducted from your refund total.

It’s a flat rate of $6.00 USD for return delivery if you choose a refund. This amount will be deducted from your refund total.

Please note: We do NOT refund the original shipping charge.

If you paid with a Credit Card or PayPal, the full amount of the returned items (minus the return shipping cost) will be refunded to your original account. If you paid with a Gift Card, your refund will be issued back to that gift card.

You’ll be issued a pre-paid return shipping label. Print the label, stick the label to the outside of your parcel, place your return items and returns card from your original order inside, and send the parcel back to us.

Once the returned product has been received and inspected, we will process a refund to your original payment method. Refunds are typically processed within 7-10 business days. If a refund is not received within this time frame, please contact our customer service team.

If you received a product in a color or style other than what you originally purchased, an exchange is your best option. The cost to return your incorrect color or style is on us!

You’ll receive a prepaid return label and the replacement will be sent as soon as we’ve received notice your original parcel is scanned as ‘in transit’ by the postal carrier. The sooner you return the original, the faster you’ll receive the replacement.

This option will only be available if we have enough stock on hand of the preferred color/style – if stock is running low or it’s already sold out, you won’t be able to choose that option. If a color or style sells out before you’ve sent the original back to us, you’ll automatically be issued a refund. A lot of our items sell out very quickly so the faster you get it back to us, the better your chance of the alternative color/style being available and it reaching you.

If you believe there is an issue with your product or have questions about your warranty coverage, we ask that you please reach out to our Customer Service team at support@thecrunchcup.com.

When reaching out please include your order number, a description, and a picture of the issue for us to better assist you.

We reserve the right to adjust returns if the original item(s) arrives in a condition that does not meet our returns policy.

This return policy is subject to change without notice. By making a purchase from thecrunchcup.com, you agree to the terms and conditions of this return policy.